Refund policy
REFUNDS + EXCHANGES
Due to the nature of our products, we are unable to accept returns on items purchased on our website.
Services and gift certificates are non refundable. Gift Certificates cannot be exchanged and hold no cash value. We are not responsible for lost or stolen gift certificates. We are not responsible for lost or stolen packages.
We are happy to exchange items that arrive broken or damaged. Please email hello@rachaelrosewoodskinclinic.com within 2 days of delivery, with images of the damaged item.